WhatsApp AI · Core channel

    Answer, qualify, and book on WhatsApp in under 5 seconds.

    An AI agent connected to the official WhatsApp Business API that instantly answers every lead from your ads and website, 24/7, pre-qualifies them, and hands your rep a booked meeting with full context.

    Book a demo on WhatsAppSee how it follows up

    In short

    Fluya WhatsApp AI is an AI sales agent for WhatsApp: it answers every lead in under 5 seconds, resolves questions using your approved company information, pre-qualifies (budget, need, and urgency), and books the meeting on your rep’s calendar, logging everything in your CRM. It is not a menu chatbot: it understands text and voice notes in natural language.

    How it works

    From first message to booked meeting, with no waiting.

    1. 1

      Second 0

      The lead messages or submits a form

      From a Click-to-WhatsApp ad, a Meta or Google lead form, your website, or a listing portal. Fluya receives it instantly.

    2. 2

      Under 5 s

      Replies with context

      Greets them by name, references the product or campaign they were interested in, and answers their first questions.

    3. 3

      First minutes

      Qualifies within the conversation

      Naturally asks about budget, need, location, and purchase timeline, based on your business criteria.

    4. 4

      Handoff

      Books and hands off to your rep

      Offers time slots, confirms the meeting, and notifies the rep with a conversation summary and qualification data in your CRM.

    5. 5

      If they go quiet

      Follows up

      If the lead goes cold, it triggers a WhatsApp and phone sequence. See Lead Follow-up.

    Capabilities

    What the WhatsApp agent does.

    • Replies in under 5 s, 24/7

      Covers nights, weekends, and holidays, exactly when your team is unavailable.

    • Sales pre-qualification

      Filters by budget, location, urgency, and need so your team only talks to real buyers.

    • Understands audio, images, and PDFs

      Processes the voice notes, photos, and documents customers send, like a person would.

    • Replies with audio, images, and documents

      Sends voice notes, photos, catalogs, floor plans, quotes, and locations at the right moment.

    • Books on your calendar

      Checks real availability and confirms meetings in Google Calendar or Calendly.

    • Everything lands in your CRM

      Logs the conversation, qualification data, and deal stage in HubSpot, Salesforce, Zoho, and more.

    Channels

    WhatsApp and phone calls are the core. It also covers your website, SMS, and social.

    One agent with the same context on every channel, synced to your CRM.

    Voice agents

    Voice AI

    • Phone callsCore

      Inbound and outbound: instant contact, qualification, appointment confirmation, and reactivation.

    • Website voice widget

      Visitors talk to the agent from their browser, no phone number needed.

    Text agents

    WhatsApp AI

    • WhatsAppCore

      Answers, pre-qualifies, sends catalogs, and books meetings on the official Meta API.

    • Website chat

      Real-time support and qualification for site visitors.

    • SMS

      Reminders, follow-up, and reactivation with no app required.

    • Instagram & Messenger

      Replies to DMs and conversations coming from your ads.

    Connects with

    • HubSpot
    • Salesforce
    • Pipedrive
    • Zoho
    • Calendly
    • Cal.com
    • Google Calendar
    • Outlook
    • Google Drive
    • Shopify
    • WooCommerce
    • Mercado Libre
    • WordPress
    • Meta Ads
    • Google Ads
    23%

    of leads reactivated

    Real case

    A cold lead list reactivated on WhatsApp.

    In a database with 30 to 60 days without follow-up, an AI WhatsApp sequence reactivated 23% of contacts and generated ~$18,000 in sales, with zero extra ad spend.

    Read the full case study

    WhatsApp AI FAQ

    Does it work with my current WhatsApp number?

    Yes. It connects through the official WhatsApp Business API (Meta), on a new or existing number. Your reps can still step in whenever needed.

    Is it a menu chatbot?

    No. It is an AI agent that understands natural language and voice notes, remembers conversation context, and takes actions like booking meetings or updating the CRM. See the difference.

    What if a customer asks something the AI does not know?

    The agent only answers with information approved by your company. If a question falls outside that scope, it hands the conversation to a rep with full context instead of improvising.

    Can my team take over a conversation?

    Yes. A rep can take over the chat at any time from the console or CRM, and the AI pauses automatically.

    Does it connect to my CRM?

    Yes. It integrates via API and webhooks with HubSpot, Salesforce, Zoho, Pipedrive, ActiveCampaign, or in-house systems.

    How long does implementation take?

    A standard implementation connected to your CRM is set up in a few business days, once the official Meta credentials are approved.

    Keep exploring

    Stop making your WhatsApp leads wait.

    Message us and we will show you the agent answering, qualifying, and booking with a scenario from your own business.

    Book a demo on WhatsApp