Medical, dental, and aesthetic clinics
More consultations booked and fewer patients who don’t show up.
Fluya answers patient inquiries in seconds on WhatsApp and by phone, at any hour, pre-qualifies the procedure of interest, books the consultation, and confirms attendance automatically.
In short
For clinics and aesthetic centers, Fluya works as a 24/7 AI front desk for sales: it answers frequent questions about procedures, pricing, and preparation using clinic-approved information, books consultations on your calendar, sends confirmations and reminders, and reactivates patients with open quotes.
Market benchmarks
The potential of AI in clinics.
- more qualified consultations
- Up to 2.5×
- more qualified consultations
- With instant response, pre-qualification, and 24/7 booking.
- fewer no-shows
- Up to 30%
- fewer no-shows
- With WhatsApp and voice confirmations and reminders.
- of inquiries after hours
- ~65%
- of inquiries after hours
- Answered and screened at night and on weekends.
Benchmarks observed in sales AI implementations in the sector; they are not Fluya’s own results and vary by operation. See methodology
Where patients are lost
Front-desk bottlenecks.
Your team sees patients, answers the phone, and books appointments at the same time. WhatsApp messages wait.
After-hours inquiries
Many patients message at night or on weekends. If nobody replies soon, they contact another clinic.
No-shows
Without active confirmation, some booked patients do not arrive and leave gaps in specialists’ schedules.
Patients without follow-up
Patients who attended a consultation but did not start treatment are rarely contacted again.
How it works
A conversion system for your clinic.
- 1
24/7 response and guidance
Explains what the procedure involves, price ranges, and preparation, and answers frequent questions instantly.
- 2
Booking and confirmation
Books the consultation on your calendar and sends confirmations before the appointment, with the option to reschedule.
- 3
Patient reactivation
Follows up on open quotes and pending maintenance sessions with personalized messages.
FAQ for clinics
Can it answer questions about procedures?
Yes, it answers frequent questions about procedures, preparation, pricing, and hours using clinic-approved information. Clinical or sensitive cases are handed to your team.
Does it connect to the clinic calendar?
Yes. It checks availability, books on your calendar, and sends automatic confirmations and reminders.
How does it help reduce no-shows?
It confirms on WhatsApp and, if the patient does not reply, calls them before the appointment to confirm or reschedule in the same conversation.
Does it work for patients who did not start treatment?
Yes. It can reactivate open quotes and patients who attended a consultation but did not continue. See Lead Reactivation.
Fill your clinic’s calendar with the patients already messaging you.
We will show you how to book more consultations and take the load off your front desk.